STORAGE SOLUTIONS FAQ
Where are your facilities located?
We have two storage facilities in northeastern TN:
- Roan Street Storage - 912 N. Roan St, Johnson City, TN 37601. This facility is located in central Johnson City.
- Storage Solutions of Gray - 6620 Kingsport Highway, Johnson City, TN 37615. This facility is located right outside Gray, TN.
What are your access hours?
Each of our facilities offers convenient 24-hour access to your storage unit.
Do I need climate control?
Depending on what you’re storing, you might want climate control. A good rule of thumb for climate control is that if you wouldn’t leave the item in your garage long-term due to heat or humidity, then climate control is a good idea. Of course, non-climate units are perfectly suitable for a broad range of items, but sensitive items that could melt or warp are best stored in a temperature and humidity controlled environment.
Can I store a vehicle at your facilities?
You sure can! We offer parking spaces at all of our facilities, and most of our spaces are covered to protect your vehicle from the elements.
Can I pay my bill online?
Of course! Just log in to your account from our website. We also offer a discount on autopay - just ask!
How do I know what size unit I need?
Our storage calculator is a great way to estimate how much space you’ll need.
What security features do you use?
Our facilities are fenced and accessible with keypad entry. This helps us ensure that only our renters can access our storage units. Additionally, we keep track of activity through our security cameras.
How do I get started?
Give us a call at (423) 477‑2111 or contact us right here through our website and we’ll help you get started right away. We’re eager to help you solve your storage problem!